Further guidance and information

You may be able to get further assistance from these local services:

Kent Homechoice

You may be able to join the Housing Register and bid to secure suitable accommodation within the district.

There is a quick online form available on the Kent Homechoice website which will check if you are eligible for housing and if you qualify to join the Housing Register. You can then decide if you want to proceed to a full housing application form which will take you in the region of 1 hour to complete. Click or tap below to start.


Citizens Advice Bureau

3 Westgate Hall Road

Telephone number: 0844 499 4128
Website: www.canterburycitizensadvice.org


Canterbury Housing Advice Centre (CHAC)

CHAC have extended their free housing advice service to Whitstable and Herne Bay. Drop-in sessions are every Wednesday from 10am to 12 noon, at Herne Bay Citizens Advice Bureau, and every Wednesday from 1pm to 3pm, at Whitstable Umbrella Centre.

2nd Floor
24 Burgate

Telephone number: 01227 762605



Telephone number: 0808 800 4444
Website: https://england.shelter.org.uk


Private Renting

Private rented accommodation is likely to be available on a much more frequent basis than social housing and could potentially resolve your current housing situation. If you were to look for housing at a rent that is no higher than the local housing allowance rate you may be able to claim benefits towards the rent. There is an online calculator available at www.gov.uk/benefits-adviser which you can use to check what benefits you would be entitled to.

The BBC also provide a handy website which will help you identify where you may be able to find affordable accommodation: www.bbc.co.uk/news/business-23234033

We have also developed a calculator to help you to review your budget and manage your finances better. The calculator also checks for additional benefit entitlements to maximise income and reviews the affordability of alternative properties. You can access the tool here:


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