Privacy Notice

This Privacy Notice contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the website is conditional upon your acceptance of and compliance with this Privacy Notice which applies to everyone who wishes to access or use the website.

By accessing or using the website, you agree to be bound by this Privacy Notice.


What information we collect, how we use it, what happens if we don’t have it, and the legal basis for processing this information.

We collect any and all information that you enter on this website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of Information Specific piece of information

Legal basis for processing this information

How we use this information What happens if we don't have this information
Identifying information IP address The user has provided consent to the processing of their information Analytics;
Performing services;
Providing customer service
Our use of your data for analytics will not be possible;
Our use of your data for performing services will not be possible;
Our use of your data for providing customer service will not be possible.

With whom we share your information

We share your personal information with the following categories of third parties:
  • Content management systems;
  • Data analytics providers;
  • Parties that need to operate the website.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. This website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyse our web traffic using an analytics package;
  • Identify if you are signed in to the website;
  • Test content on the website;
  • Store information about your preferences;
  • Recognise when you return to the website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may  prevent you from taking full advantage of the website.

Children’s Privacy

This website is intended for use by a general audience and does not offer services to children.

Analytics Programs

This website uses Google Analytics to collect information about you and your behaviours. If you would like to opt out of Google Analytics, please visit the Google Analytics opt out page for information about opting out.

Information retention

We retain all of the information that we collect.

Location of Data Processing

All data processing activities undertaken by us take place in UK.

Third-party websites

This website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Notice, please email: KentHomechoice@dover.gov.uk.
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